Terms of Service
Overview
Welcome to PMC TechLife. This website is operated by PMC TechLife, a registered trading division of PMC Jewellery (Pty) Ltd (Reg. No. 2023/678946/07). When we refer to "we," "us," or "our," we mean PMC TechLife. We offer this website, including all information, tools, and services, to you, the user, provided you accept all the terms, conditions, and policies outlined here.
By visiting our site or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users, including those who browse, purchase, or contribute content.
Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree, you may not access the website or use any services.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.
Section 1 — Governing Policies
Your use of this website and any purchases you make are also governed by the following policies, which form part of these Terms of Service:
- Privacy Policy: Explains how we collect, use, and protect your personal information in compliance with POPIA.
- Returns & Refunds Policy: Details your rights and the process for returns, including your 7-day cooling-off period for change-of-mind returns and 6-month warranty for defective goods.
- Shipping Policy: Provides information on our shipping methods, costs, delivery times, and customs obligations.
These policies are accessible via links in our website footer.
Section 2 — Online Store Terms
By agreeing to these Terms, you confirm that you are at least 18 years of age, or that you have obtained the consent of a parent or legal guardian to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including copyright laws) while using the Service. You must not transmit any harmful code, such as worms or viruses.
Any breach of these Terms may result in immediate termination of your access to the Services.
Section 3 — General Conditions
We reserve the right to refuse service or cancel orders at our discretion. This right will be exercised fairly and without discrimination, primarily in cases of suspected fraud, violation of these Terms, or other legitimate business reasons.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.
Section 4 — Accuracy of Site Information
PMC TechLife strives to ensure all information on our site, including product descriptions, pricing, and availability, is accurate and current. However, there may occasionally be typographical errors, inaccuracies, or omissions.
We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice. If an error affects an order you have placed, we will notify you promptly and provide the option to confirm or cancel the order.
Section 5 — Products and Services
We have made every effort to accurately display product colours and images. We cannot guarantee that your device's display of any colour will be accurate.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product or service on this site is void where prohibited by law.
All our products are covered by your rights under South African consumer law, as detailed in our Returns & Refunds Policy.
Section 6 — Pricing, Payment, and Order Acceptance
The price applicable to your order will be the price displayed on the site when you place your order. All prices are in South African Rand (ZAR). Shipping is included on all orders to South Africa.
Import Duties & Taxes: For orders under R2,000 fulfilled from international warehouses, import duties and taxes are handled on your behalf through our Delivered Duty Paid (DDP) service — the price at checkout is the final price. For orders over R2,000, or for orders fulfilled from our International Warehouse (Direct ) regardless of value, you will be responsible for any applicable import duties and customs clearance fees. Where applicable, we will notify you of estimated duty exposure before dispatch.
We accept payment via the methods listed on our website. Your transaction will be processed through a secure payment gateway.
We reserve the right to refuse or cancel any order for legitimate reasons, including suspected fraud, inaccurate pricing, or fulfilment constraints. If we cancel an order, we will notify you and issue a full refund for any payment made.
Section 7 — User Account
You agree to provide current, complete, and accurate information for all purchases and account registrations. You agree to promptly update your account information, including your email address, so we can complete your transactions and contact you as needed.
Section 8 — Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of PMC TechLife or its content suppliers and is protected by South African and international copyright laws. You may not use, reproduce, or distribute any content from this site without our prior written permission.
Section 9 — User Comments and Feedback
If you submit reviews, suggestions, or other feedback (collectively, "comments"), you grant us a non-exclusive licence to use
